About us
Your family.
Your goals. Our heart.


Shantana JohnsonChief Executive Officer · Since 2017
Our story
Inspired by family. Guided by love.
Shantana Johnson is the proud owner of Open Arms & Heart Services Inc., where her passion for delivering high-quality, person-centered care is rooted in deeply personal experiences since 2017.
Shantana was inspired by her grandmother, who devoted herself to caring for both her mother, who was living with Alzheimer’s disease, and her son with developmental disabilities. Witnessing her grandmother’s selfless dedication and compassion left a lasting impression and inspired Shantana to pursue a life of service to others.
Although her grandmother has since passed, the patience, love, and exceptional caregiving she demonstrated continue to guide Shantana’s work every day. She carries on that legacy not only through her professional mission but also by continuing to provide care and support to her own uncle.
Through Open Arms & Heart Services Inc., Shantana and her staff are committed to ensuring that every individual and family served receives compassionate, respectful, and personalized care. The organization strives to treat every person with the same attention and dignity as family, supporting their independence, well-being, and quality of life.
Our mission
“To work in partnership with our consumers to help them achieve their goals of independence, productivity, and meaningful integration within their communities. We are committed to fulfilling the needs of our consumers with excellence and care.”
Where there is love, there is life.
Who we serve
Support for every stage of life.

Children & families
Support for children with special needs or developmental disabilities, foster families and the caregivers beside them.

Adults with disabilities
Person-centered supports designed to strengthen daily living skills, increase independence, and encourage community inclusion.

Seniors
Everyday help at home — personal care, homemaking, companionship and respite for family caregivers.

Veterans
Respectful, individualized home and community-based assistance for eligible veterans and their families.
Licensed & trusted
Care you can feel confident about.
- Florida-licensed home health agency
- APD Central Region provider
- VA Community Care Provider
- Community-Based Care (CBC) Provider
- Level 2 Live Scan Provider (BGS)
Lic# 2999995365 · Lic# 235855
We're here to listen
Let's find the support that feels right.
Whether you're looking for care, making a referral or asking about screening services, our team can help you take the next step.
Visit our office
Open Arms & Heart Services Inc.1920 Verano Dr., Ste 105
Haines City, FL 33844Get directions
Call, fax or email
321-217-2409
Fax: 855-257-1340
openarmsandheartservices@gmail.com
Call to discuss service availability or schedule a fingerprinting appointment.
