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Open Arms & Heart
Services Inc.

About us

Your family. Your goals. Our heart.

Finding support for someone you love is personal. At Open Arms & Heart Services Inc., we take time to understand each individual’s routines, preferences and goals. Since 2017, we have helped Central Florida families navigate home and community-based care with compassion, dignity and a commitment to independence.
A grandmother and her granddaughter smiling cheek to cheek
Shantana Johnson, chief executive officer of Open Arms & Heart Services Inc.

Shantana JohnsonChief Executive Officer · Since 2017

Our story

Inspired by family. Guided by love.

Shantana Johnson is the proud owner of Open Arms & Heart Services Inc., where her passion for delivering high-quality, person-centered care is rooted in deeply personal experiences since 2017.

Shantana was inspired by her grandmother, who devoted herself to caring for both her mother, who was living with Alzheimer’s disease, and her son with developmental disabilities. Witnessing her grandmother’s selfless dedication and compassion left a lasting impression and inspired Shantana to pursue a life of service to others.

Although her grandmother has since passed, the patience, love, and exceptional caregiving she demonstrated continue to guide Shantana’s work every day. She carries on that legacy not only through her professional mission but also by continuing to provide care and support to her own uncle.

Through Open Arms & Heart Services Inc., Shantana and her staff are committed to ensuring that every individual and family served receives compassionate, respectful, and personalized care. The organization strives to treat every person with the same attention and dignity as family, supporting their independence, well-being, and quality of life.

Our mission

“To work in partnership with our consumers to help them achieve their goals of independence, productivity, and meaningful integration within their communities. We are committed to fulfilling the needs of our consumers with excellence and care.”

Where there is love, there is life.

Licensed & trusted

Care you can feel confident about.

All direct care personnel undergo Level 2 background screening in accordance with Florida requirements. We are a licensed Florida home health agency and an APD Central Region provider.
  • Florida-licensed home health agency
  • APD Central Region provider
  • VA Community Care Provider
  • Community-Based Care (CBC) Provider
  • Level 2 Live Scan Provider (BGS)

Lic# 2999995365 · Lic# 235855

We're here to listen

Let's find the support that feels right.

Whether you're looking for care, making a referral or asking about screening services, our team can help you take the next step.

Visit our office

Open Arms & Heart Services Inc.
1920 Verano Dr., Ste 105
Haines City, FL 33844
Get directions

Call, fax or email

321-217-2409
Fax: 855-257-1340
openarmsandheartservices@gmail.com

Call to discuss service availability or schedule a fingerprinting appointment.