Our services
Care for everyday needs.
Support for individual goals.

01 · Our services
Non-Skilled Home Health Services
Everyday help. Greater peace of mind.
Open Arms & Heart Services, Inc. is a Florida-licensed home health agency offering non-medical support to children, adults, seniors, and people with disabilities. Our caregivers help individuals remain comfortable and supported in their homes.
Services and support
- Personal care, bathing, dressing, grooming and hygiene assistance
- Mobility and transfer assistance
- Homemaker services, light housekeeping and meal preparation
- Companionship, socialization and respite care
- Assistance with activities of daily living
- Pediatric personal care and support for people with disabilities
Our caregivers complete applicable background screening and role-appropriate training. Serving Polk, Highlands, Hardee, Hillsborough and Manatee Counties.

02 · Our services
Agency for Persons with Disabilities (APD) Services
Support for a more independent life.
As an APD provider, Open Arms offers person-centered supports designed to strengthen daily living skills, increase independence, and encourage community inclusion.
Services and support
- Personal Supports
- Life Skills Development Level 1 (Companion)
- Supported Living Coaching
- Supported Employment
- Residential Habilitation (Group Home)
- Respite Care
- Community integration and daily living skill development
Working with individuals, families and Waiver Support Coordinators throughout all of APD’s Central Region.

03 · Our services
Vulnerable Adult Support Services
Dignity, safety and connection.
Open Arms supports adults who need assistance maintaining dignity, safety, and independence. We coordinate with families, social workers, case managers and referral partners.
Services and support
- Personal care and homemaker assistance
- Companion services and social support
- Activities of daily living assistance
- Caregiver respite
- Support for older adults and adults with disabilities
- Referrals and coordination for eligible home-based support
Open Arms does not conduct DCF Adult Protective Services investigations. Services depend on eligibility, authorization and agency capacity.

04 · Our services
Children & Family Support Services (CBC)
Inclusive respite and meaningful experiences for ages 0–17.
Open Arms has experience working with community-based care organizations and foster families to provide supportive, compassionate services.
CBC Summer Respite Program
A safe, supportive and inclusive program exclusively for CBC agency-referred children and youth ages 0–17. Designed to support children with behavioral challenges, autism, developmental disabilities, trauma-related needs and additional personal care needs, including those who may not thrive in a traditional summer camp setting.
Services and support
- Caregiver respite, relief and family support
- Individualized personal care assistance and community-based supervision
- Fun-filled community outings and outdoor adventures
- Park adventures and recreation
- Water play days
- Picnics and outdoor eating
- Nature walks and discovery
- Sensory-friendly activities
- Fun and movement
- Meaningful social experiences and connections
- Coordination with case managers and child welfare professionals
Activities and support are tailored to each child’s age and individual needs. Contact our team about seasonal availability, CBC referrals and required authorizations. Current availability depends on active referral and contracting arrangements.

05 · Our services
Veterans Home Care & Respite Services (VA)
Care that honors your everyday needs.
Open Arms is proud to support eligible veterans and their families through respectful, individualized home and community-based assistance.
Services and support
- Personal care and homemaker assistance
- Companion services and social support
- Activities of daily living assistance
- Caregiver respite
- Support for older adults and adults with disabilities
- Referrals and coordination for eligible home-based support
Services for eligible veterans are subject to applicable VA Community Care referrals and authorizations. Veterans and family members may contact Open Arms to discuss available services.

06 · Our services
Live Scan Fingerprinting & Background Screening
A convenient next step for screening.
Open Arms offers Live Scan fingerprinting services to assist with applicable Florida background screening and licensing requirements.
Services and support
- Electronic Live Scan fingerprint capture
- Florida Level 2 screening submissions, where authorized
- Healthcare, childcare, education and professional licensing requests, where supported
- Employer and organizational screening requests, where supported
Contact us for appointments, fees, identification requirements and confirmation that we can process your specific agency or ORI submission.
Growing with our community
More ways to care.
Coming soon.

Skilled Home Health Services
Planned services include skilled nursing, private duty nursing through RNs and LPNs, medical social services, and physical, occupational and speech therapy.
Prescribed Pediatric Extended Care (PPEC)
Planned pediatric day services for children with complex medical needs.
These programs are in development. Availability will depend on applicable licensure, approvals and program readiness.
Coverage & helpful information
Answers for your family.
Insurance & program inquiries
Contact us about coverage through:
- Sunshine Health
- Aetna
- Florida Blue
- Humana
- Children’s Medical Services
- Molina
- Simply Healthcare
- OPTUM (VA)
- UnitedHealthcare
- Florida Community Care
Participation and coverage vary by plan, product and service. Call us to confirm current acceptance and required authorizations before arranging care.
Care you can feel confident about
All direct care personnel undergo Level 2 background screening in accordance with Florida requirements. We are a licensed Florida home health agency and an APD Central Region provider.
License numbers: Lic# 2999995365 · Lic# 235855
Request more information
Let's talk about the support you need.
- 01Connect with usShare the kind of support you or your loved one is looking for.
- 02Explore your optionsDiscuss service availability, coverage, referrals and required authorizations.
- 03Plan the next stepWork with our team to identify appropriate services and coordinate the process.
